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FAQ

Here are some of our most commonly asked questions. Can't find an answer here? Please give us a call or message us to find out more. 

Do you accept payment from insurance?

The majority of the dental claims in our office are sent electronically directly to insurance companies.

Which forms of payment do you accept?

Visa, MasterCard, Interac, Cash

When should I first bring my child to the dentist?

At your last visit prior to your child turning 3 years old we recommend bringing them into the office for a ride on our chair, to meet Mr. Sunshine and Mr. Thirsty and to watch you have your cleaning performed. 

Do you accept referrals? New patients?

We consider referrals an honor, and new smiles are always welcome.

What should I do if I am having a dental emergency?

If the emergency occurs during our office hours we will do our best to see you that day. If we are unable to meet your needs that day we will do our best to provide you with alternative measures until we are able to see you.

Do you offer evenings or week-end appointments?

Yes! We are open until 7pm during the week and 4 pm on Saturdays.

Is there a charge for consultation?

Our office is pleased to offer complementary consultations to our new and existing patients. At your consultation appointment the dentist will provide the following: 
1) listen to your concerns 
2) recommend treatment options 
3) work with you and your insurance to make the proposed treatment affordable to you

Why are regular dental check ups important?

Brushing and flossing on a daily basis helps to remove the increase of tartar and food trapping. In order to decrease the possibility of the formation of decay and periodontal disease, professional scaling and root planning are essential. 

Regular visits to see a Dental Hygienist are important to maintaining the best possible oral health, and keeping your teeth and gums in the pink. 

Your dental cleaning actually includes many important services in addition to the scaling and polishing of your teeth to remove tartar and stains. During this appointment your Dentist also performs a thorough examination of your teeth and mouth. This exam not only involves checking your teeth for decay, but also provides screening for other serious conditions including periodontal (gum) disease, oral cancer, bruxisim (tooth grinding), and the weakening of old crowns, bridges and fillings.

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